-Job Class Specifications-

City of West Covina

Management
Class Specification
December 2001
COMMUNICATIONS DIRECTOR

Job Summary
Under general direction, plans, directs, and administers the City's emergency and operational Communications network; develops and implements new communication systems; manages department staff through subordinate supervisors.

Essential Functions

1. Plans, coordinates, and supervises the activities and work programs of the Communications Department, including budget preparation and administration.
   
   
2. Works with all departments of the City in developing adequate communications systems and coordinating all systems as necessary to accomplish maximum results.
   
   
3. Plans and coordinates all communications equipment installations and maintenance support for computerized dispatch system.
   
   
4. Oversees maintenance of Federal Communications Commission licenses and radio equipment service records.
   
   
5. Supervises department staff through subordinate supervisors; participates in the interviewing, selection, training, and evaluation of employees.
   
   
6. Coordinates standard procedures with requirements of the Federal Communications Commission.
   
   
7. Attends necessary conferences, meetings, seminars, and drills to maintain a working knowledge of technical advancements in equipment and operations.
   
   
8. Develops and implements the Communication Center operating and training policies, procedures and programs.
   
   
9. Plans, develops, administers, and supervises contracts for communications related services.
   
   
10. Addresses and resolves public and intra-city complaints regarding activities of the Communications Department which cannot be handled by subordinate staff.
    
    
11. Administers the City's Alarm Ordinance and recommends changes as deemed appropriate.
    
    
12. Prepares and presents periodic oral and written reports on departmental activities to the City Manager and City Council.

QUALIFICATIONS
Required Knowledge and Ability

Thorough knowledge of public safety communications technology and procedures; working knowledge of construction and installation of computerized and electronic communication equipment; principles of public sector budgeting; ability to prepare detailed reports and make verbal presentations; ability to assist in developing communication strategies with Citywide and regional implications.

Education: A Bachelor's Degree in business or public administration or a related field.

Experience: Four years experience supervising or managing public safety dispatching and providing communication support for a governmental agency. Related experience at the levels stated may substitute for the education on a year for year basis to a maximum of two years.

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