| | | | Dial-A-Ride ServiceThe following information is from the Dial-A-Ride service brochure. For additional detailed information on the City's Dial-A-Ride program, please refer to the Dial-A-Ride Rider's Guide. To apply for service, complete a Dial-A-Ride Application and follow the instructions to submit it to the Community Services Department. 
| What is WestCo Dial-A-Ride? | | WestCo Dial-A-Ride is a shared curb-to-curb service provided on an appointment basis for eligible residents of the city of West Covina. Clients may travel to/from any location within city limits and up to 3 miles outside city limits for medical appointments | | Who is eligible for Dial-A-Ride services? | | Residents of West Covina who are 55 years of age or older and residents that have a physician-certified disability are eligible. Eligible candidates must submit an application to the City of West Covina before they can begin using the services. Please allow 7 business days for the processing of your application. | | What is the cost? | | The fare is 50¢ one-way. Escorts and children under five (5) years old ride free. Fares must be paid at the time of boarding. | 
Dial-A-Ride Application Available Here | Service Hours | | Monday - Friday | 8 am | to | 5:30 pm | | Saturday | No Service | | Sunday | 8 am | to | 2:30 pm | | last schedule pick-up is half an hour before the end of the service day. | | WestCo Dial-A-Ride does not operate on the following City-observed holidays: |
- New Year's Day
- Presidents Day
- Memorial Day
| - Independence Day
- Labor Day
- Thanksgiving Day
| - Day-after Thanksgiving
- Christmas Eve
- Christmas Day
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| If you wish to communicate a compliment or concern about West Covina's transit services, send an email to WC.Transit @ westcovina.org. If you prefer to contact us by mail, please download and print a Transit Services Form in PDF format and follow the included instructions for submitting it to the City. | For more information please contact Community Services Department at (626) 939-8430. |
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