6:00 PMSCORE Workshop
Welcome to the Fire Department
Welcome to the Fire Department
Our Mission is to provide the highest level of life and property safety in a caring and cost effective manner, and to continually strive to provide quality customer service for the community, the City, and to one another.
The 77 professional and 6 community volunteer members of the Fire Department proudly serve the City of West Covina's citizens and visitors by responding to approximately 8,800 emergency calls for service annually from five strategically located fire stations. In 2015, the average response time to medical emergencies was 5:14 and to fire related emergencies was 5:56.
The majority of emergency responses, approximately 70%, are for medical emergencies, including incidents of heart attacks, strokes, automobile accidents, sudden illnesses, and pediatric emergencies. On an annual basis, firefighter/paramedics transport approximately 4,600 patients to area hospitals and regional trauma centers. In addition to medical emergencies, firefighters respond to approximately 230 fire incidents annually, including approximately 100 building fires. In 2013, fire destroyed $3,239,742 in property in the City of West Covina, which included fire damage to buildings, outside equipment, vehicles, and valuable watershed.
On a daily basis, firefighters staff five engine companies, one truck company, three paramedic rescue ambulances, and one command unit. Each day 25 highly trained and qualified personnel provide around-the-clock protection for the 110,000+ population who live and work in the 34,550 dwelling and commercial units in the City. Two of the four engine companies, the light force, and the three ambulances are staffed by California-licensed paramedics and certified Emergency Medical Technicians. The West Covina Fire Department is extremely well positioned to have personnel trained to the Advanced Life Support level on-scene and at the side of an ill or injured person within five minutes of a 9-1-1 call for help.
Since October 2004, the West Covina Fire Department has provided ambulance transportation services for ill or injured patients. Firefighter/Paramedics staff three Advanced Life Support ambulances and respond to all reported medical emergencies along with personnel assigned to engine companies. While there are no costs associated with responding to emergencies, a patient who is transported to the hospital in a West Covina Fire Department ambulance is billed for the services rendered. The costs for ambulance service vary depending on the level of care delivered (Advanced Life Support versus Basic Life Support), distance traveled to the hospital, and supplies/medical devices used. Residents can alleviate ambulance transport fees by applying for the Ambulance Subscription Program.
In addition to responding to fires, medical emergencies, hazardous materials spills, and public assistance calls, West Covina firefighters also perform critically important fire and life safety inspections on each commercial occupancy at least annually. During fire inspections, trained firefighters look for any items that could cause accidental fires or limit the ability of a building's occupants to safely escape if a fire were to occur. Firefighters, while conducting fire inspections, have the authority to issue "notices to correct" to building owners or managers to ensure that violations of the Uniform Fire Code are corrected in a timely manner. Firefighters typically use fire inspections as an opportunity to educate the public about the importance of good safety practices and to market the value of fire code compliance.
In addition to emergency responders, the West Covina Fire Department also provides technical fire prevention activities. Members of the Department's Fire Prevention Bureau, under the direction of the Fire Marshal, check building construction plans to make sure all proposed buildings meet appropriate safety codes prior to construction. Fire inspectors perform plan review on all proposed fire sprinkler systems, fire alarm systems, and restaurant hood extinguishing system installation. At least annually, personnel assigned to the Fire Prevention Bureau inspect all hazardous occupancies and state-licensed facilities (board and care facilities, schools, and daycare facilities). The Fire Marshal also oversees the City's Fire Investigation Unit. Three members of the Department are trained to conduct fire cause investigation, interview arson suspects, conduct surveillance, and testify in court.
For the past several years, members of the Fire Department have managed the City's disaster preparedness efforts. The Department's philosophy of "all risk preparedness" encourages members of the public to be prepared for all types of emergencies, both man-made and natural. Under the "all risk" umbrella, residents are strongly encouraged to prepare for earthquakes, fires, floods, major transportation accidents and hazardous materials spills, power outages, and communicable disease outbreaks. Members of the public are encouraged to be self-sufficient for up to 72-hours following the occurrence of a localized disaster. For additional information on disaster preparedness, please go to the Disaster Preparedness link. If you have any questions concerning fire safety or about the West Covina Fire Department operations, please feel free to contact us.