The operation is the core of the fire department. Emergency services are delivered 24 hours a day, 365 days a year, by firefighters located at 5 stations throughout the city. These professional and highly skilled firefighters are cross-trained to respond to medical emergencies, fires of all types and sizes, transportation accidents, and other emergency service calls. Emergency personnel respond quickly and are able to mitigate and solve the problem effectively regardless of the nature of the emergency. West Covina's firefighters consistently provide high quality customer service.