Ambulance Subscription Program

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ambulanceThe Ambulance Subscription Program offers West Covina residents an affordable means of paying emergency medical services and ambulance transportation costs not covered by medical insurance.

While no one plans on needing emergency ambulance transportation, here are the facts:

The response to an emergency 9-1-1 call with equipment and personnel at a basic life support (BLS) level costs $1,523.00 per occurrence.*

The response to an emergency 9-1-1 call with equipment and personnel at an advanced life support (ALS) level costs $2,282.00 per occurrence.*

* Per the County of Los Angeles, General Public Ambulance Rates effective July 1, 2018 through June 30, 2019.

By joining the Ambulance Subscription Program for $69.00/year, you and all permanent residents in your household receive, at no additional cost:

  • Emergency medical care and transportation provided by the West Covina Fire Department.
  • Emergency transportation to the closest local receiving hospital, as often as necessary.

The program is a great value for you and your family even if you have insurance, Medicare or Med-Cal since most plans do not pay the entire emergency ambulance transportation bill. As an active Ambulance Subscription Program member, your $69.00 annual enrollment fee covers any deductible or co-payment you might otherwise incur resulting from emergency medical care and transportation by the West Covina Fire Department. When emergency medical service is provided, your medical insurance will be billed. Whatever portion is paid by your insurance will be considered as payment in full. It is not necessary to have insurance to participate in the Ambulance Subscription Program.

A subscription is good for 12 months from the date your application is received and payment is made. For the Ambulance Subscription Program to apply, members must have an active subscription prior to the date of the emergency ambulance transport. Renewal notices will be mailed to active subscribers approximately one month before their subscription expires. To learn more about the program, please review the following handouts:

Ambulance Subscription Program - Frequently Asked Questions (for residents)

Ambulance Subscription Program - Brochure

To apply for the Ambulance Subscription Program or renew an existing subscription, please contact the City vendor in charge of the program (HdL Companies), at 888-602-0239. Alternatively, to apply, renew, or make an online payment, please select the link below:

Online - Apply / Renew / Pay for the Ambulance Subscription Program

Should you have any questions or comments about the program, please contact Russell Narahara, Management Analyst, at Fire Administration by calling 626-939-8844 or by sending an email to wcfd@westcovina.org. 

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