The City of West Covina continues to monitor the public health situation associated with COVID-19 and is taking necessary precautions due to the heighten concerns over the spread of COVID-19.  

As the health and safety of our residents is of paramount importance, the City of West Covina has closed City Hall to the public and suspended all City-sponsored events until further notice.  In addition, several City facilities have been temporary closed.  Please note the City Hall has been reopened to the public.  For more information please visit the City’s webpage: Coronavirus (COVID-19)


Coronavirus (COVID-19)

Residents 411 on COVID -19

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The COVID-19 is impacting our residents and as City residents may begin to experience economic hardship as a result of the virus, the following are some resources regarding employment and mortgage relief.  For further information please see below.

For further information about the COVID-19 virus in California please visit the California Coronavirus (COVID-19) Response page (State of California).

Worker's Assistance:

The state has various programs for employees facing reduced hours, sick or quarantined, or are caregivers. Please see the links for the programs below:

Employment Development Department (EDD)

* Governor Newsom's Executive Order dated March 12, 2020, waives the one-week period for the unemployment and the disability claims.

California Department of Industrial Relations

  • Workers' Compensation -
    • For individuals that are not able to do their usual job due to exposure to and contracted COVID-19 during the regular course of our work.

Paid Sick Leave:

Individuals who are sick or for preventative care when civil authorities recommend quarantine. The leave you have accumulated or your employer has provided to you under the Paid Sick Leave law. 

 Additional resources for employees:

Housing Assistance:

Mortgage Relief

On March 25, 2020, California Governor Gavin Newsom, announced a major Financial Relief Package for homeowners. Participating financial institutions will provide relief for those who have been affected by COVID-19.  Participating financial institutions include Citigroup, JPMorgan Chase, U.S. Bank, Wells Fargo, and nearly 200 state-chartered banks, credit unions, and homeowner protection service providers.   The relief includes: 

  • UP to 90-day Grace Period for Mortgage Payments
  • NO Negative Credit Impacts Resulting from Relief
  • Moratorium on Initiating Foreclosure Sales or Evictions
  • Relief from Fees and Charges

Please contact your financial institution to enroll and more information.

Please note that financial institutions are experiencing a high volume of calls.These measures are in effect as of March 25, 2020.

For more information, please visit the Governor’s webpage.


On Friday, March 27, 2020, Governor Newsom issued Executive Order N-37-20 (the “Order”), banning the enforcement of eviction orders for renters affected by COVID-19 through May 31, 2020. Below is a brief summary of the Order regarding evictions.

The Governor ordered that:

The deadline specified in Code of Civil Procedure section 1167 be extended for a period of 60 days for any tenant who is served, while the Order is in effect, with a complaint that seeks to evict the tenant from a residence or dwelling unit for nonpayment of rent. The tenant must meet the following requirements:

  • Prior to the date of the Order, the tenant paid rent due to the landlord pursuant to an agreement.
  • The tenant notifies the landlord in writing before rent is due, or within a reasonable period of time afterwards not to exceed 7 days, that the tenant needs to delay all or some payment of rent because of an inability to pay the full amount due to reasons related to COVID-19, including but not limited to the following:
    • The tenant was unavailable to work because the tenant was sick with a suspected or confirmed case of COVID-19 or caring for a household or family member who was sick with a suspected or confirmed case of COVID-19;
    • The tenant experienced a lay-off, loss of hours, or other income reduction resulting from COVID-19, the state of emergency, or related government response; or
    • The tenant needed to miss work to care for a child whose school was closed in response to COVID-19.
  • The tenant retains verifiable documentation, such as termination notices, payroll checks, pay stubs, bank statements, medical bills, or signed letters or statements from an employer or supervisor explaining the tenant’s changed financial circumstances, to support the tenant’s assertion of an inability to pay. The documentation must be provided to the landlord no later than the time upon payment of back-rent due.

  • No writ may be enforced while the Order is in effect to evict a tenant from a residence or dwelling unit for nonpayment of rent who satisfies the requirements of subparagraphs (a)-(c) of Paragraph 1.
  • The protections set forth in Paragraphs 1 and 2 shall remain in effect through May 31, 2020.
The Order also provided that nothing in the Order shall prevent a tenant who is able to pay all or some of the rent due from paying that rent in a timely manner or relieve a tenant of liability for unpaid rent.

The Governor’s Order is available on his website. Please click here

For information on landlord/renters laws please visit the following resources:

The following links offer disaster relief options and guidance for homeowners on each respective type of home loan (provides general insight into policies and procedures regarding assisting homeowners with foreclosure avoidance):

Housing Counseling:

If you are having economic hardship and are unable to pay your mortgage you can contact your loan servicer directly to discuss forbearance options.  Be diligent to avoid offers that attempt to reduce your payment or avoid foreclosure that charge a fee.      

HUD provides counseling assistance at no-cost.

For information on HUD Counseling Agencies, including how to locate the nearest office, please click here.

Additionally, you can contact HOPENOW, a non-profit organization dedicated to home preservation for any housing counseling needs. Click here for their Disaster Unemployment Assistance pamphlet.