Fire Service Survey

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The West Covina Fire Department strives to provide excellent service and would like to know how we are doing.  Please take a moment to complete the following survey to provide us with your feedback, how we might improve or to address any concerns you may have with the service we have provided.  Your input will help us to accomplish our mission to provide the highest level of life and property safety in a caring and cost effective manner.
Please correct the field(s) marked in red below:

1
Type of fire department operation
Type of fire department operation
2
After the immediate emergency was addressed, the Department personnel answered my questions clearly and completely
After the immediate emergency was addressed, the Department personnel answered my questions clearly and completely
3
I would rate the overall service received as:
I would rate the overall service received as:
4
The West Covina Fire Department Personnel appeared professional and knowledgeable about the job they were performing.
The West Covina Fire Department Personnel appeared professional and knowledgeable about the job they were performing.
5
The West Covina Fire Department Personnel were courteous and helpful.
The West Covina Fire Department Personnel were courteous and helpful.
6
Please provide any additional comments
7
Would you like a follow up phone call?  If yes, please provide the best number to reach you.
Would you like a follow up phone call? If yes, please provide the best number to reach you.
8
Name (Optional)
Name (Optional)
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