The City of West Covina continues to monitor the public health situation associated with COVID-19 and is taking necessary precautions due to the heighten concerns over the spread of COVID-19.  

As the health and safety of our residents is of paramount importance, the City of West Covina has closed City Hall to the public and suspended all City-sponsored events until further notice.  In addition, several City facilities have been temporary closed.  Please note the City Hall has been reopened to the public.  For more information please visit the City’s webpage: Coronavirus (COVID-19)


Transit Services

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(Go West Shuttle and Dial-A-Ride Services)

Transit Bus with Seniors 

In 2014, the City of West Covina unveiled its new Go West Transit fleet. The fleet includes seven new alternative fuel, environmentally-friendly vehicles, that is utilized for both the City's fixed-route shuttle service and the dial-a-ride service.  

Effective June 1, 2019, the City of West Covina will implement a senior discount rate of $0.50 per ride ($1.00 round trip) for Dial-A-Ride and the Go West Fixed Route Shuttle System for riders ages 55+ years of age. 

Go West Shuttle Service

The Go West Shuttle service consists of three alignments (Red, Blue, and Green) that serve destinations throughout the city including Plaza West Covina, Eastland Shopping Center, Heights Shopping Center, West Covina Civic Center, West Covina Senior Center, Cameron Community Center, and many more. Click here to view the Go West Shuttle Brochure and Map

  • For questions on the location of shuttle stops, assistance in locating the stop closest to you, and route schedules please call (800) 425-5777.
  • The fixed-route service operates Monday through Friday from 6:30 a.m. to 7:00 p.m. 
  • The fare is only $1.00 each way. Senior discount of $0.50 each way for riders age 55+ 
  • No Service on Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, New Year's Day, President's Day, Labor Day, Memorial Day, and Independence Day.

To view the Go West Shuttle Schedules, please click on the route below.


      BLUE LINE         GREEN LINE


Go West Dial-A-Ride Service

The City's dial-a-ride program is a shared-ride serviced for  seniors (age 55 and older) as well as persons with disabilities residing within West Covina. 

  • Riders must preregister for the service utilizing one of the printable applications available below.   
  • Dial-a-ride services is Monday through Friday from 8:00 a.m. until 5:30 p.m. 
  • No Service on Saturdays 
  • Limited Sunday service is available from 8:00 a.m. until 2:30 p.m.
  • The fare is only $0.50 dollar each way.
  • To make pick-up & return appointments please call 1-800-425-5777 

See this page for additional Dial-A-Ride Information

Dial-A-Ride Application

Print and complete the appropriate dial-a-ride application and submit with a copy of your state ID card to: 

City of Cortez Community & Senior Center 

2501 East Cortez Street    

West Covina, CA 91792

(626) 331-5366

Dial-A-Ride Application (English)

Dial-A-Ride Application (Español)  

Applications take about 5-7 business days to process.  Once approved, you will receive a postcard in the mail authorizing you to begin your service.


Clients may travel to/from any location with city limits for any purpose. The service area extends 3 miles outside city limits for medical trips only. 

Please refer to the below map for additional information. 

Service Area - Dial-A-Ride


Contact Information for West Covina Transit Services

For further details regarding the West Covina Transit Services call the Community Services Department at (626) 939-8430.  If you wish to communicate a compliment or concern about West Covina's transit services, send an email to or you can download and print the Transit Services Form and follow the included instructions for submitting it to the City.  

External Transit Agencies Serving the Community

The following transit agencies also serve West Covina and the region.  Please see the attached links and contact information for additional Transit services:

 Transit Agency  Website  Phone
- Access Services  (800) 827-0829
- County of Los Angeles  (626) 458-5960
- Foothill Transit  (800) 743-3463
- Metrolink Trains  (800) 371-5465
- Southern California Rideshare Program  (213) 922-2811

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