SERVICE LINE WARRANTIES OF AMERICA (SLWA)
The City of West Covina has partnered with Service Line Warranties of America (SLWA) to offer protection for homeowners for water and sewer service lines. The coverage is voluntary and available at affordable monthly or annual prices. Founded in 2003, SLWA has partnered with over 400 leading cities and municipalities in the U.S. to provide repair service plans that offer peace of mind and convenience.
The SLWA Service Line Warranty Program protects against damage to pipes on homeowners’ property. Repairs to these pipes are not covered by basic homeowners insurance or by the City of West Covina. If a customer’s line is in need of repair, a simple call to the SLWA 24-hour hotline will dispatch a local, licensed contractor familiar with local code. There are no service fees or deductibles. Many factors contribute to the life expectancy of a service line including the age, type of piping material, soil conditions and installation quality – all factors which are covered through the SLWA protection program. This program is voluntary for residents and provided at no cost to the City of West Covina, in addition no public funds are used to promote or administer the program.
SLWA has been recognized as the nation's largest and most trusted source of utility line plans endorsed by the National League of Cities (NLC). The company is committed to customer service, ethical marketing practices and maintaining an A+ accredited rating with the Better Business Bureau. For questions about this service, or to enroll, please contact SLWA at 866-922-9006 or visit www.slwofa.com.
For frequently asked questions please click here.